Payment Policy

Our website and shopping cart may be viewed in the currency of your choice, however please note, all orders will be processed in the current exchange rate of USD.

We accept Visa, Mastercard, PayPal, 

Shipping Policy

All orders are shipped from Canada Post. We can ship with other couriers upon request, please email us at info@bambootools.com to request. 

Customers are responsible for any duties and taxes in their countries, if applicable. 

Shipping outside US & Canada: Please email info@bambootools.com with a list of products you are interested in purchasing and we will provide you with shipping options with time frames and the best rates possible.

US & Canada Shipping and Handling 

Shipping time to US and Canada is around 5 - 10 days by air and around 1 - 4 weeks by surface mail. Due to COVID-19, shipping may be delayed. 

Total Purchase	Surface	Air
Up to $24.99	USD $8	email info@bambootools.com to check
$25 - $57.99	USD $15	email info@bambootools.com to check
$58 - $99.99	USD $20	email info@bambootools.com to check
$100 - $199.99	USD $35	email info@bambootools.com to check
Over $200	USD $40	email info@bambootools.com to check

 

International Shipping and Handling

Because our products are a variety of sizes and weights, we do not have a set rate for international shipping as it is different for each country.

Please email info@bambootools.com with a list of products you are interested in purchasing and we will provide you with shipping options with time frames and the best rates possible.

All international orders will be shipped via Canada Post. Shipping time is about 4 - 15 weeks depending on destination and shipping type. Due to COVID-19, shipping may be delayed.